Who we are

Iscte, NIF 501510184, Av. das Forças Armadas 1649-026 Lisboa. The address of our website is: pole.iscte-iul.pt You can contact us using the following contact details:

Email: dpo@iscte-iul.pt

We are committed to protecting your personal data. In this sense, we have prepared this Policy, which is based on our commitment to respect the rules for protecting personal data. Additionally, we have adopted appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights that you enjoy.

What personal data is collected and how it is collected

Newsletter

When you request to subscribe to our newsletter, your email address is collected, which we use to send you, as requested, promotional and marketing information about Iscte. The data will be kept until you express your wishes to the contrary through the means and contacts provided.

Emails

When you contact us via email, we collect your email address and name so that we can respond directly to your communication. This data is saved for 1 month, for customer support related to orders or technical issues arising from the use of the website.

Telephone contact

When you contact us via telephone, we may collect your telephone number, in case we need to contact you again, as part of the information or services to be provided. If you place an order through our telephone contacts, we may ask you for the following data: full name, address, NIF, email address and telephone number. The data collected is used only for the purposes of dispatching orders and requesting additional information and/or providing clarifications regarding them. This data is saved for 1 month, for customer support related to orders or technical issues arising from the use of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves as if the user visited those websites. These sites may collect data about you, use cookies, incorporate tracking made by third parties, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to that site.

Links to other websites

On our website, in pole.iscte-iul.pt, links to other websites that are outside Iscte may be included. The provision of such links is made in good faith, and Iscte cannot be held responsible for the collection and processing of personal data carried out through these websites, nor assume any responsibility in relation to such websites, particularly regarding the accuracy, credibility and functionalities available on them. .

Cookies

“Cookies” are small software tags that are stored on the computer through the browser, retaining only information related to preferences, not including, as such, personal data. The cookies we use are functional, as they only aim to collect information about the device with which the user accesses our website, so that we can automatically adapt images and content for better presentation, fluidity and performance. These cookies therefore have the sole purpose of recording information so that browsing is faster and more efficient, eliminating the need to repeatedly enter the same information. Therefore, no personal data is collected. These cookies are stored while you browse our website.

Required

IDDescriptionDuration
cookieyes-consentCookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.1 year
elementorThe website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.Never Expires
wpEmojiSettingsSupportsWordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.session

Functional

IDDescriptionDuration
wp-wpml_current_languageWordPress multilingual plugin sets this cookie to store the current language/language settings.session

How can you manage cookies?

All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser. Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or completely affecting website navigation.

How your data is treated

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, recovery, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction. Iscte is obliged to guarantee in all cases strict compliance with personal data protection legislation, which is stored in specific databases.

Who your data is shared with

The data collected on this website is for the exclusive use of Iscte.

How long is your data retained

We keep your data for as long as necessary to provide information or services.

What rights do you have over your data

Right of access

You have the right to confirm that your personal data is being processed and, where applicable, to obtain a copy of that data and full information about the processing.

Right to rectification

You have the right to correct errors, modify data that may be inaccurate or incomplete, and ensure that the information processed is correct.

Right to erasure

You have the right to erase your data without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.

Right to restriction

You have the right to request suspension of processing if such processing is unlawful or inappropriate.

Right to object

You have the right to object to the processing of your data if the purpose of the processing is direct marketing or if the processing must be stopped for reasons relating to your personal situation, unless we prove irrefutable legitimate reasons to continue your processing or if the processing is necessary to enforce or defend legal claims.

Right not to be subject to automated individual decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning or affecting you, except if necessary for the performance of a contract , permitted by law or based on your explicit consent. These rights do not include any personal data that is mandatory to keep for administrative, legal or security purposes.

Where your data is sent

Iscte may communicate your data for the purpose of complying with legal obligations, especially to police, judicial, tax and regulatory bodies.

Security

Iscte is committed to ensuring the protection of the security of personal data made available to it, having approved and implemented strict rules in this matter. Compliance with these rules constitutes an obligation for all those who legally access them.

In view of the concern and commitment that Iscte shows in defending personal data, security measures of a technical and organizational nature were adopted in order to protect the personal data made available to it against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit processing.

Access to Customers’ personal information is limited to employees who have a legitimate need to have contact with such information to provide services to the Customer in the performance of their duties. Furthermore, third-party entities that, within the scope of providing services, process Customers’ personal data in the name and on behalf of Iscte, are obliged, in writing, to carry out appropriate technical and security measures that, at all times , meet the requirements set out in current legislation and ensure the defense of the data subject’s rights (in particular, the protection of Customers’ privacy and personal data).

Thus, any entity subcontracted by Iscte will process the personal data of our Clients, in the name and on behalf of Iscte and adopting necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss, alteration , unauthorized dissemination or access and against any other form of illicit processing. In any case, Iscte remains responsible for the personal data made available to it.

Notwithstanding the security measures adopted by Iscte, we warn everyone who surfs the Internet that they must adopt additional security measures, namely, ensuring that they use a PC and Browser that are updated in terms of properly configured security patches, with an active firewall. , antivirus and anti-spyware and ensure the authenticity of the websites they visit on the internet, avoiding websites whose reputation they do not trust.

Contact information

For any information about our privacy policy, exercising your rights over your data or objecting to receiving our newsletter, please contact us via email at dpo@iscte-iul.pt.

How to complain

Without prejudice to being able to submit complaints directly to Iscte, through the contacts provided for this purpose, you can complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.

Future changes to this Privacy Policy

In the future, it may be necessary to update or revise this Privacy Policy. Iscte reserves the right to do so, at any time and without prior notice, publishing the revised version at pole.iscte-iul.pt. These changes will take effect from the day of their publication and only on personal information collected after the publication of the revised version.